The allegations made in these complaints are unproven, are not necessarily member of all consumers’ experiences with Advantage, and may contain outdated pointers (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“I have a fees package curently have a full time income inspired fee that was put up compliment of KHESLC, they withdraw XXXX regarding my personal family savings 30 days and set it in the membership amount XXXX and this continues on everything you month and has now because XXXX from XXXX so it page I just obtained XX/XX/XXXX therefore i shouldn’t be for the default XXXX XXXX”
I debated it back at my credit report and because I had signed an agreement they said that it absolutely was legitimate
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my https://paydayloanscalifornia.net/cities/turlock/ student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I think which to be an effective predatory financing tactic by which KHESLC can raise accumulated attract for the loan without having any training otherwise intention of your own borrower, in an effort to increase their profit
“I began acquiring calls away from Kentucky higher education once my father died into the XX/XX/XXXX. I prevented the fresh calls initially then again felt like I wanted to wash upwards my credit therefore i answered the telephone. We presumed due to my vibe after my father introduced, it was the loan I’d years and years back. I even-set upwards percentage plans to your university and so i you will definitely repay good morning. Really as i is actually bringing greater for the my credit file seeking to locate some thing repaired We observed almost every other deceptive interest to my credit file. Such as for example that have a couple of other social coverage wide variety regarding my membership. As well as several other account that have been not mine as well as have just like the become eliminated as i review my credit file We seen the college that we to start with got the mortgage is actually on the website and the account closed. So as I am considering it Kentucky higher education they suggests You will find actually generated money which i hadn’t early in the day. It reveals I got the borrowed funds in XXXX and i also performed maybe not get financing away from you to college or university in XXXX. In addition hit out to the school and if they fundamentally named myself straight back, I’d an extended talk which have hi people from the my membership I asked the girl to deliver me personally the initial data of mortgage in which I experienced very first come the mortgage into the organization. I continue to have maybe not gotten you to definitely records thru email address. She as well as proceeded as well as on in the every procedure I will have to experience, which in turn, We told her which was perhaps not my financing. I am not saying going to spend a loan that’s not mine I’m taking action. I entitled and you can talked that have a lady toward borrowing bureau whom provided us to get in touch with you guys. Excite help me using this matter since it is browsing end me from bringing my stimulus otherwise anything else that can come from the us government eg my taxation return, ect. I do not owe it financing, and i can also be attach a duplicate out-of dos of my credit accounts. Then you may notice that I didn’t get this mortgage and also have select all the fraudulent pastime that was to your my personal account. Thank-you for the time and I really hope so you can pay attention to right back very soon.”