“Chandler is very helpful to me personally whenever i wanted to wire money from my share savings since earnest money and also as closure charges for my personal the latest condo in early and later-July this year. This lady service for me (a complete stranger!) try excellent. “
Regarding support service team whom respond to the new calls, into group about actual buildings, to the on the web services and teams, for the mortgage (hello Tamica) and mortgage team (good morning Cecelia!
“My wife and i has just relocated to Arlington for performs and you will we were very delighted to find a property in your neighborhood. I found out very quickly exactly how competitive the genuine house field will be here, but we did select property and you will our company is excited if promote is actually acknowledged. Fundamentally, we had been able to rescue thousands in the act. Their people during the DOCFCU, particularly, Edmund, Octavia and you may Tomika, generated a big difference for all of us to uncover our very own dream about owning a home inside our this new town, and may certainly become noted for its selflessness and going above and you may beyond for two the fresh users. Our company is eternally thankful on them and you will be users to have lives as a result.”
I don’t faith such special personalization could have actually ever taken place from the a financial
“Higher level customer care during my auto loan experience. Briana provided me with timely call-back in this thirty minutes regarding myself getting in touch with their away from a concern on my financing and you may vehicles purchasing sense. I totaled my personal past auto and i was discussing much however, she produced the entire ordeal one into details. We been aware of the establishment by the some other colleague from exploit just like the I was raving throughout the Navy Government and she told you maybe you’ve observed DOCFCU. I considered over it and you may decided to capture a spin regarding they and you may I am grateful I did. Given that Briana helped me feel just like I became the only consumer together punctual solutions.”
“We have an informed reference to my personal credit commitment! I mean really, who’ll claim that of a financial institute?! Over the years, DOCFCU professionals and you may provider representatives have all seen me due to installing credit, getting ready for first-time homeownership, selling my domestic and you may family unit members drama immediately following drama-due to fun and hard 12 months. I’m constantly exposed to perseverance, professionalism, and you will kindness-everytime. Everytime. ), every step of way it has been the quality of brilliance that’s modeled. I truly delight in being an associate and just most desired to display my appreciation and appreciation. We payday loans NC tend to end my phone calls which have “Like my Borrowing Partnership”. It will be the best method I could contemplate to generally share my personal sincere appreciation.”
“I was an excellent DOCFCU associate for quite some time. This current year I took advantage of their very economical car loan render of 5 season step one.89%. Brand new broker in which I bought the vehicle screwed up inside planning for my registration and you can titling when you look at the Maryland. Orise treated the borrowed funds and you will exhibited unique cocern and you will determination inside finalizing the mortgage. Orise is actually an alternate and you will great resource to DOCFCU as well as of the players.”
“I was a part for a long time and you may recently refinanced my personal mortgage which have DOCFCU. There are one or two feamales in the mortgage office you to definitely made me tremendously and you may left me high tech every step of way. There were particular hard issues in the act (that has been asked) and that i got particular technology problems, on my end, into the submitting some of the called for documentation. Cecilia took the amount of time going above and beyond to assist me personally that have the individuals affairs. Each other girls (Cecilia and you will Cindy) are perfect assets with the organization. Their patience and you may customer service was excellent, and that i would not hesitate to play with DOCFCU for my personal coming monetary demands.”